Guarantees and warranties

Unless otherwise stated, the warranty is always valid from the date of signing the contract. For extended warranties, we guarantee delivery of a new part (material) or repair for free. Any installation and dismantling is not covered by the extended warranties.

For more information, contact us.

Garage doors

All garage doors are made by the hands of our employees in Bořetice. We do not import Chinese products. We prefer to source quality parts from our partners from European Union countries.

  • Customers automatically receive a 10-year warranty on HOME, DELTA, EXCELLENT, PRAKTIK and LT 50 door leaves (panels in the leaf) without the need for regular servicing. The warranty covers the shape, strength and function of panels made in-house.
  • Extended 10-year warranty for fittings and non-moving parts of HOME, DELTA, EXCELLENT and PRAKTIK doors (the warranty does not apply to cables, wheels, springs, etc., i.e. parts worn by use). In order to ensure 100% user comfort and to extend the warranty, it is necessary in this case to undergo annual service inspections (for the duration of the warranty period), during which we take care of the door and significantly extend its life.
  • Five-year warranty on MARANTEC (excluding the Comfort 50 drive) and SOMFY proprietary drive units. As the largest Czech manufacturer of top quality garage doors, we have found equal partners for door and gate automation in MARANTEC and SOMFY. For many years, these companies have been among the world leaders in door and gate control technology. Thanks to this assurance, we provide a 5-year warranty on proprietary products from these producers. The accessories, including paintwork, windows and Creative motifs, are guaranteed for 2 years.

Interested in the details? Get back to us.

Outdoor roller shutters, roller doors and screen blinds

The price of screen roller shutters, roller shutters and rolleing garage doors includes a professional measurement of the openings and subsequent professional installation. We can thus guarantee 100% quality.

  • Five-year warranty on roller shutter systems. We only use first-class materials in the production process, therefore we offer our customers a 5-year warranty on the supporting non-moving parts of the roller shutters (guide rails, bottom rails, boxes and inspection flaps), which are not subject to wear and tear due to use. The warranty covers the colour and dimensional stability of the materials used. 
  • Five-year warranty on SOMFY, SELVE SP and ELERO drives.  As an important and proven partner of SOMFY (France – the world leader in the production and development of tubular drives), we have obtained the possibility of a 5-year warranty on tubular drives from this brand in our roller shutters and roller doors. The extended warranty does not apply to drive accessories and controls

Our technical advisers will be happy to answer any questions you may have. Contact them.

Outdoor blinds

The most popular method of outdoor shading deserves superior warranties. With 100% control over production, we can provide them to you with peace of mind.

  • Five-year warranty on the supporting non-moving parts of outdoor blinds (top bracket, top bracket and cover plate mount, guide rail bracket and guide rails) which are not subject to wear and tear.
  • Five-year warranty on the surface finish of C80, S93, Z90 PRO and Z70 slats, cover plates, guide rails and all painted components. The warranty does not cover discolouration of parts or fading, whether caused by the sun, condensation, acid rain or any other effects causing a material change. 
  • The 5-year warranty covers all SOMFY, ELERO and GEIGER drives. The extended warranty does not apply to drive accessories and controls.
     

Do you have any questions? We will be happy to provide answers by phone or by e-mail.