Service

Is something not working as it should? We'll fix it!

As we manufacture everything in-house, we normally have most spare parts in stock. Just contact us.

Service
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Warranty and post-warranty service
and repairs

We provide warranty and post-warranty services to owners of LOMAX garage doors, roller shutters, external blinds and entrance doors. Regular service can extend the life and reliability of selected products.

Call service icon

Call +420 519 304 050

Our customer service line is available from 7:00 am to 4:00 pm Mon-Fri.
CALL
Write an e-mail icon

Write to info@lomaxeurope.com

Wondering about spare parts availability, when to schedule regular service, or anything else related to LOMAX products? Send us an inquiry to the service e-mail.
WRITE AN E-MAIL
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Fill in the inquiry form

If you are clear about what you need to solve with our technicians, fill in the enquiry form straight away.
INQUIRE ABOUT SERVICE
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After sending a no-obligation inquiry, we will contact you within 3 working days.

How is service done
at LOMAX?

WE WILL RESPOND TO YOUR INQUIRY WITHIN THREE DAYS

You call/write/send an inquiry. We will get back to you within 3 working days. In the event of an accident, we respond much faster.

ARRANGING THE DATE AND APPROXIMATE PRICE

We will agree on a date and estimated scope of work. We will provide you with an indicative price estimate for the service intervention.

WE'LL SEND A TECHNICIAN WITHIN TWO WEEKS

We waste no time and send our experienced technicians to you with a supply of spare parts.

FINISHED IN TWO HOURS

Our service team knows what they're doing. Therefore, its visit takes no more than 2 hours in normal cases.